How to Confirm and Cancel Appointments in the Portal
Manage your appointments using text message reminders from SimplePractice.
Written by Tretbar Therapy
If you've opted in for text message appointment reminders, you can confirm or cancel your upcoming sessions directly through these texts.
The official SimplePractice guide below details this process, including how to re-enroll in text reminders if needed.
View Guide: How to Confirm and Cancel Appointments via Text Reminders (PDF)
Key Points:
- Cancellation Policy: Please remember our 24-hour notice requirement for cancellations to avoid a fee. This policy applies regardless of how you cancel (text reminder, portal, or by contacting us). See our FAQs for details.
- Text START: If you've previously unsubscribed from text reminders, you can often re-subscribe by texting "START" to the number from a previous reminder.
- Portal as Alternative: You can always view and manage your appointments by logging directly into the Tretbar Therapy Client Portal.
If you have questions about managing your appointments or our cancellation policy, please contact our office.